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Privacy Policy

Atelier Ampersand Privacy policy

Privacy

Atelier Ampersand handles your personal data carefully. We do our utmost to guarantee the reliability, safety and integrity of the data collected by us.

Your personal data is never given , sold or handed over to third parties. Only third parties directly involved in executing your order (e.g. courier services), get access to your data. Your data is guarded in a non-public database. The data of your transactions is sent encrypted over the internet it cannot  be ‘overheard’.

Atelier Ampersand can only send its clients selected newsletters and promotional e-mails about its offers .If you would like to stop receiving these messages, you can sign out at all times, either by clicking the sign-out link at the bottom of the page or by sending an e-mail to hello@atelierampersand.be .We will immediately stop sending you e-mails or newsletters.

If you have given us your phone number our company will solely contact you by phone if it is necessary to inform you about orders you have made.

On the forms on our website we clearly state which fields are obligatory and which ones are optional to be completed. We do not use your data to contact you for other purposes without your consent.
When you place an order at Atelier Ampersand we can ask you for following data: First name, last name, e-mail address, address and phone number. These are used to deal with your order correctly and to keep you informed about the status of your order. We also collect payment information such as credit card or bank account number throughout check-out. This is used to finish your order safely.

You will also have the option to create your Atelier Ampersand account using a different credential like your Facebook or Google+ account. If you choose to do so, we will ask permission to access basic information from that account, like your name, profile picture, and friend list. You can stop sharing that information with us at any time by removing Atelier Ampersand’s access to that account.

Atelier Ampersand is not liable for errors in data concerning your address, invoicing or other personal data, through which Atelier Ampersand cannot fulfil its obligations (e.g. delivery or sending information). You are responsible for the confidentiality of the password linked to your user’s profile. When you are under 18, the website can only be used if a parent or guardian has given his consent.
Atelier Ampersand can use the customer data for new purposes not yet described in our privacy policy. In this case we will contact the customer before using his data for new purposes, to inform him about the changes made in our regulations concerning the protection of personal data, in order to give him the opportunity to refuse participation.

Cookies

To be able to guard your shopping basket, we use ‘cookies’. 
Just as all other webshops we use a cookie to keep records of which pages are visited and how intensively parts of our Atelier Ampersand website are used. Thus we can adapt the site even serve you better.

Social media tools, like widgets and plug-ins, are used so you can share information from Atelier Ampersand on other sites such Facebook, Pinterest and Twitter. These interactive mini-programs collect your IP address, record the pages you visit on Atelier Ampersand, and set cookies that will enable the widget to function properly. Your interactions with these widgets are governed by the privacy policy of the company providing them, not by Atelier Ampersand’s Privacy Policy. We also use the Facebook pixel tags to help us understand how effective our marketing is on those sites.

Removal or change of data

Do you want to take a look at your data, do you want Atelier Ampersand to remove your data from its system or do you want to change your data? Send an e-mail request to hello@atelierampersand.be and we will deal with it as soon as possible.

Google Analytics

Like other websites, Atelier Ampersand uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how you are using our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and will be stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Safety

Atelier Amprsand has taken all necessary measures to prevent loss, illegal use or changes to the information it receives on its site and to make sure payment is securely made. Using SSL (a secured server), the transaction data is being sent encrypted.

Everyone who makes an online order on this site and chooses online payment through Bancontact/Mr Cash, will be asked to give the number of the card. This transaction will be executed by certified payment provider Mollie which ensures a 100% safe transaction.